Training & Education

Education is an essential element of a damage management practitioner’s ability to deliver industry best practice, which will include ensuring a positive customer experience and a cost effective solution for insurers and property owners.

To achieve these objectives the professional practictioner will need to be aware of and understand the latest scientific and technical developments, as well as maintaining their knowledge base and adding to their skill set through continuous education and professional development.

A range of education formats are on offer throughout the year and anyone interested in furthering their knowledge and skills base will be able to choose options to suit their needs.

Bespoke in-house training can also be arranged if this is of interest.

Please explore our training activity:


The BDMA believes its programme of formal structured training gives its members and those interested in learning about any aspect of damage management the best possible resource to expand their knowledge and gain professional qualifications.

Details of scheduled courses and online booking can be accessed below:

Open to any interested party working in damage management.

BDMA Construction Manual required.

The manual can be ordered during your course booking or purchased separately at any time.

Open to any interested party. BDMA Associate Membership included in the course fee.

BDMA Official Training & Reference Manual registered in delegate’s name is required.

The course aims to provide delegates with an understanding of key elements of damage management best practice as delivered by professional practitioners.

It is anticipated that this course, combined with further study of the insurer version of the BDMA Training & Reference Manual and the BDMA Standards, will enable students to engage in informed discussion with clients and contractors, identify and agree appropriate and cost effective solutions and challenge incorrect procedures.

Students meeting the relevant criteria will acquire sufficient knowledge to prepare for the BDMA Insurance Technician examination with a view to accreditation under this category. Where students do not fully meet these criteria they will be advised of the appropriate category under which they could apply for accreditation.

Open to any interested party. BDMA Associate Membership included in the course fee.

BDMA Official Training & Reference Manual registered in delegate’s name is required.


Our core Damage Management Training & Reference Manual is an invaluable guide for damage management practitioners and includes a separate booklet with Revision Questions & Answers.

The BDMA Construction Training & Reference Manual provides practitioners with a greater understanding of building materials and construction methods that will add to their existing knowledge base.


Details of training by other providers which is of particular relevance to our members, will be flagged here.


The BDMA Learning Management Portal (LMP), which is currently under development, will enhance our members’ learning experience by offering e-learning and education materials in an innovative and exciting way. Areas covered will range from a wide variety of bespoke Damage Management modules, Health & Safety and Insurance and Claims topics, through to personal development.

The system will be developed by technology company, Create LMS, and is due to be launched at the BDMA Conference in November, when delegates will have an opportunity to try out the Learning Management System and talk with the project team.


In conjunction with the development of the new Learning Management Portal, the BDMA E-Learning facility was withdrawn on 31 March 2017 as planned.

The e-learning facility provided by the BDMA has been valuable in enabling members to add to their knowledge and enhance their skill base via a range of online courses covering a wide variety of topics.

E-learning is an excellent way of increasing your knowledge and meeting your CPD targets. You can claim CPD points for any online courses you undertake.

This type of learning will be available on the new Learning Management Portal later in the year.