SUPPORT FOR FLOOD VICTIMS

The BDMA has published a suite of documents which provide information that will support flood victims at various stages of the recovery process.

All three documents are available FREE for distribution (while stocks last) or download. Many local authorities, Emergency Planning Officers and branches of the Emergency Services already hold stocks of these publications.

It is important to use qualified technicians to deal with the aftermath of any water damage.  Please read our Guidelines to understand more about the recovery and restoration process and find out what to expect from a professional contractor.

BDMA SELF HELP SHEET This explains what flood victims can do in the immediate aftermath of flooding without prejudicing their insurance claim, while awaiting instructions from insurers.  At times of high demand, being able to move things forward while awaiting instruction from an insurer can help to reduce further damage and give victims a valuable focus.

UNDERSTAND BASIC FLOOD RECOVERY PROCEDURES  This document will help flood victims prepare for recovery work and understand what a professional contractor may need to do.  It explains some of the procedures that may need to be carried out to recover flooded property and should give victims a better understanding of what to expect from professional contractors.  This can help to make the experience less stressful.

RECORD OF FLOOD RECOVERY ACTIVITY  Keeping a record of work carried out allows flood victims to track progress and identify any areas of concern.  This document will allow victims to keep a record of work carried out by contractors they have appointed.  This enables them to satisfy themselves the recovery of their property is progressing satisfactorily.  A competent professional contractor will be happy to provide the information requested, so the document can also help to deter unscrupulous workmen.  This document also has space to record details and contact information for contractors where the contractor has been directly appointed by the flood victim.

Order free supplies of the Flood Support documents

Download:

Self Help Sheet

Understanding Basic Flood Recovery Procedures

Record of Flood Recovery Activity